Legal
Terms
These are the terms for using our website and starting a conversation with us. They're written to be clear and fair — if anything is unclear, please ask.
This is a placeholder document and will be replaced with our final terms. Last updated June 2026.
Using this website
This website is here to help you learn about our work and get in touch. You're welcome to browse and share it. Please don't misuse it, attempt to disrupt it, or use its content as your own without asking.
Photography, copy, and designs on this site belong to us or to the people we work with.
Consultations and estimates
Booking a consultation is simply the start of a conversation — there's no obligation, and nothing is final until we agree on it together. Any prices we mention before a site visit are estimates, and may change once we've seen your home.
Our work for you
When you become a client, the specific terms of your project — scope, schedule, pricing, and support — live in a separate written agreement. Those project terms take precedence over anything general on this page.
We stand behind our work and the equipment we install, and we'll always tell you plainly what's covered.
Accuracy of information
We keep this site as accurate as we can, but details, availability, and pricing can change. If something here matters to your decision, please confirm it with us directly.
Changes to these terms
We may update these terms from time to time. When we do, we'll post the revised version here. Continuing to use the site means you accept the current terms.
Questions
If anything here needs explaining, email hello@burnsandshaw.com or call (415) 555-0192. We're happy to talk it through.
Ready when you are
When you'd like to begin, the first step is simply a conversation. No rush, no fuss.