Legal
Privacy
We treat your information the way we'd want ours treated — with care, and only ever to serve you well. This page explains what we collect and why, in plain language.
This is a placeholder policy and will be replaced with our final terms. Last updated June 2026.
What we collect
When you reach out for a consultation, subscribe to updates, or send us a note, we collect the details you choose to share — typically your name, contact information, your service area, and what you'd like your home technology to do.
If you visit a home with us or become a client, we keep the practical records needed to design, install, and support your system well.
How we use it
We use your information to respond to you, plan and carry out your project, support your system over time, and keep you informed about your service. We use it for nothing else without telling you first.
We do not sell your information, and we don't share it for advertising.
Who we share it with
We share only what's necessary, only with the people who help us serve you — for example, a manufacturer's warranty service or a trusted subcontractor on your project. We ask the same care of them that we hold ourselves to.
How we protect it
We keep your information secure and limit access to the people who need it to look after you. We hold it only as long as it's useful for your service or required by law.
Your choices
You can ask us at any time what we hold, request a correction, or ask us to remove your information. You can unsubscribe from updates with a single click.
If you'd like to make a request, simply get in touch — a real person will help you.
Contact us
Questions about your privacy? Email hello@burnsandshaw.com or call (415) 555-0192. We're happy to help.
Have a question? Just ask.
We're glad to walk you through anything. No rush, no fuss.