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Burns & Shaw
Relaxed living space with a tablet on the table

Great for family

Streaming & Device Setup

Streaming, apps, tablets, and phones — set up, organized, and explained patiently.

About this service

We set up streaming services, accounts, tablets, smartphones, and the everyday apps that keep you connected with family and friends — then we teach them clearly, at your pace.

What we handle

Everything included, handled end to end

  • Streaming services and accounts set up correctly
  • Tablets and smartphones configured the way you like
  • Apps for music, TV, and staying in touch
  • Logins organized so nothing gets lost
  • Patient, plain-language walkthroughs

How it works

A calm, considered process — with you at every step

01

Consult

We learn what you want to watch, hear, and reach.

02

Design

A simple, organized setup plan.

03

Install

Accounts, apps, and devices configured.

04

Calibrate

Everything tidied and tested together.

05

Client Education

We teach it patiently, as many times as needed.

06

Support

Forgot a step? Call us and we'll walk through it.

Our promise to you

Relationship-based service, long after install day

No rush, no fuss

We move at your pace

Ask as many questions as you need. There is no rush and no fuss.

One person to call

A trusted point of contact

The same friendly person every time you call.

We handle it

Troubleshooting is ours

If an app stops working or a password is lost, we help you sort it — no judgment, no rush.

Client Education

Taught patiently, as often as you like

This is where patience matters most. We sit beside you, write things down if it helps, and we genuinely don't mind explaining again later.

Ideal for

Designed for homes like yours

  • Streaming & apps
  • Tablets & phones
  • Staying connected
  • Less-technical homeowners

Questions

Good to know

Still wondering about something? Ask us — there is no rush and no fuss.

Yes — this is one of our most-requested services. We're patient, respectful, and we stay available afterward.

Let's begin

One trusted person to call — for streaming & device setup and beyond

Start with a relaxed, in-home consultation. We'll listen first, plan carefully, and stay with you long after the work is done.

  • One trusted contact

    The same concierge, every call.

  • No rush, no fuss

    We work at your pace, start to finish.

  • San Francisco Bay Area & Peninsula

    White-glove service, close to home.